|We always recommend that prior to contacting us, you have a quick read-through of our Customer Services page. Most questions can be answered in this section.
If you still need help then there are a few ways for you to get in touch. For all general enquiries, information about delivery options and to discuss a new items, call the main number shown above and select the best team for you. Or send us a message, you can emessage us direct from your order confirmation email, on there you also find a your consumer contract contact number you can use to discuss your current order.
|Sales and Pre-Sales||Contact us by eMessage
0871 984 4420 (UK) (Calls cost 13p per minute plus your network access charge.)
|Consumer Contract Enquiries||Please use the number sent to you on your Order Confirmation email.|
|Returns||For order cancellation click here, for faulty items click here.|
|Payment Issues / Accounts||Contact us by eMessage
0871 971 0789 (UK) (Calls cost 13p per minute plus your network access charge.)
|Customer Services||For all customer service enquiries click here
Customers in Ireland can call us on 0818 274 082
|Testimonials||Want to share a great shopping experience with us? click here|
|Schools and Colleges||Contact us by eMessage
0844 412 4552
|Corporate Trade||Contact us by eMessage
0844 412 4513
|Spares||Contact us by eMessage|
|Sales Fax||0844 774 6303|
|Marketing & Press||0871 984 1997 (Calls cost 13p per minute plus your network access charge.)|
|Buying & Purchasing||0871 984 1997 (Calls cost 13p per minute plus your network access charge.)|
Trident Business Park
We aim to provide you with a reliable and consistent level of service at all times. If you think we have done a fantastic job, or alternatively if you are not happy with the service you have received from us and wish to make a complaint, we look forward to your feedback.
Please write to us for the attention of ' The Customer Relations Manager' at the address above.