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Contact Us

We always recommend that prior to contacting us, you have a quick read-through of our Customer Services page. Most questions can be answered in this section.

If you still need help then there are a few ways for you to get in touch. For all general enquiries, information about delivery options and to discuss a new items, call the main number shown above and select the best team for you. Or send us a message, you can emessage us direct from your order confirmation email, on there you also find a your consumer contract contact number you can use to discuss your current order.
Sales and Pre-Sales Contact us by eMessage
0871 984 4420 (UK) (Calls cost 13p per minute plus your network access charge.)
Consumer Contract Enquiries Please use the number sent to you on your Order Confirmation email.
Returns For order cancellation click here, for faulty items click here.
Payment Issues / Accounts Contact us by eMessage
0871 984 4420 (UK) (Calls cost 13p per minute plus your network access charge.)
Customer Services For all customer service enquiries click here
Customers in Ireland can call us on 0818 274 082
Testimonials Want to share a great shopping experience with us? click here
Schools and Colleges Contact us by eMessage
0844 412 4552
Corporate Trade Contact us by eMessage
0844 412 4513
Spares Contact us by eMessage
Sales Fax 0844 774 6303
Address: DirectTVs
Neptune Way
Trident Business Park
Leeds Road
Our Service

We aim to provide you with a reliable and consistent level of service at all times. If you think we have done a fantastic job, or alternatively if you are not happy with the service you have received from us and wish to make a complaint, we look forward to your feedback.

Please write to us for the attention of ' The Customer Relations Manager' at the address above.

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